The change happens where the problem lives
Kitchen, door, walk. Not a neutral room where none of it actually happens.
- 5.0 on Google · 126 reviews
- 1000+ dogs trained
- CAPDT
- Travel included
BetterDog is in-home dog training in Ottawa–Gatineau for your dog. Jon or Nancy comes to your home. 1000+ dogs trained. 5.0 on Google · 126 reviews. No shock collars. No treats as a crutch. $500 tax-in, one household.
At your house
Does this sound familiar?
- The walk falls apart at the first other dog.
- The door is a riot the moment anyone arrives.
- A baby is coming and the dog still owns the house.
- Puppy class didn’t survive your kitchen.
A classroom doesn’t have your door, your street, or your Tuesday night. That’s why it doesn’t stick.
The session
One session. In your home. $500 tax-in.
About 3 hours. One household, every dog. Jon or Nancy. We record our session so you can focus on learning. A custom manual for your dog, same day, in the app.
30 days of phone, email, and text support included. Further in-person training requires a pass or pay-as-you-go booking.
What actually holds
One household. Every dog. One fee.
$500 tax-in. No per-head surprise. Everyone who lives with the dog is in the session.
A custom manual for your dog
We record our session so you can focus on learning. The guide lands the same day in the app.
The session
Humans first. Then hands-on.
- 01
Humans first
An hour on how the dog decides.
- 02
Then hands-on
We do it. You do it. The whole household.
- 03
The manual, same day
We record our session. Then a guide that feels like the session you just had.
What Ottawa–Gatineau households say
Thus far have had an incredible experience with better dogs! We have only taken the introductory class so far, where Nancy sat us down took us a bit through dog psychology before she started teaching us practical skills to help take command.
All I can say is WOW, I was sceptical of some reviews saying they’ve seen monumental changes in under 24 hours but they are all 100% factual. Jon is very knowledgeable and clear and direct with communication and what needs to be done.
This has got to be the best trainer ive come across, we had Jon for our four dogs, two of which we're highly problematic. He came in super well organized with a plan for each dog already which he can tailor further.
Who comes to the house
Jon and Nancy
You don’t get whoever had a hole in the calendar. You get Jon or Nancy, in your kitchen. Both Jon and Nancy are bilingual. Choose your session in English or French.
Jon
Nancy
Mimi
Their dog
Not a class
A class teaches class. BetterDog works your house.
| BetterDog | The class. The gadget. The other trainer. | |
|---|---|---|
| Where | Your kitchen. Your door. The walk that actually falls apart. | A hall where none of the real problems exist. |
| Who | Jon or Nancy, with you throughout the session. | Whoever’s on the schedule. A different instructor next week. |
| How | Calm. Never a shock collar. Treats aren’t the method. | A collar, a clicker, or a bag of chicken. |
| The dogs | The whole household. One fee. $500 tax-in. | Per dog. Per class. A package to decode. |
| What you leave with | A custom manual that feels like the session you just had. Same day, in the app. | A handout. Or nothing. |
| After | 30 days. Phone, email, text. Jon or Nancy. | See you next Tuesday. If the class still has a spot. |
Frequently asked questions
How much does training cost?
The Life Changer Session is $500 tax-in — one household fee, every dog in the house. About three hours in your home. The Unlimited Training Pass is $1,200/year or $125/month on a 12-month commitment, if you want follow-ups and Pack Walks after that first session. No packages to decode.
Do you come to my home?
Yes. Your dog’s world is your kitchen, your door, your street. That’s where we work. Not a studio where none of the real problems exist.
Do you use treats?
Treats are not a crutch and not the lead. We use Emotional Marking: verbal praise, touch, play, and food used strategically — a crate that needs to feel safe, the end of a hard nail trim. Your dog listens because the communication is clear, not because you’re a walking snack.
Who has to attend?
Everyone who regularly lives with the dog. Adults, kids, the sitter, the walker, Grandma if she’s in the rotation. The first session is mandatory for the household. Mixed signals are how training dies.
How long is the first session?
Block three hours. One hour on how dogs think and communicate. Two hours hands-on — we do it, then you do it, until everyone in the house is confident. We record our session so you can focus on learning. Your questions, our answers and the details you share help us build your guide. We turn it into a custom guide for your dog, with the steps you practised together. It’s ready the same day in the BetterDog App.
Can I join Pack Walks?
Not as a drop-in. Pack Walks are for BetterDog members — especially households who’ve been turning around at the sight of another leash. Start with the in-home session. Members on the Unlimited Pass walk free. $60 per walk otherwise.
Real clients. Real results.
Meet Marie & Sugar
A reactive dog. A frustrated owner. Watch what two sessions actually look like.
Week 1 with Sugar
Jon’s Foundation Session
Week 2 with Sugar
Nancy’s Mastery Session
See the work. Read their stories.
Start with one working session. There’s no pressure to choose a year of training before you see how we work. If you want ongoing support, members can choose pay-as-you-go follow-ups or the Unlimited Pass for follow-ups and Pack Walks.
The next step is a session in your home.
(613) 316-6473 · ottawa@betterdog.ca
30 days of phone, email, and text support included. Further in-person training requires a pass or pay-as-you-go booking.
BetterDog
In-home dog training
Admin Office1338 Wellington St. W
Ottawa, ON K1Y 3B7
- Monday10:00 AM – 8:00 PM
- Tuesday10:00 AM – 8:00 PM
- Wednesday10:00 AM – 8:00 PM
- Thursday10:00 AM – 8:00 PM
- Friday10:00 AM – 8:00 PM
- Saturday10:00 AM – 6:00 PM
- Sunday10:00 AM – 5:00 PM